Service Update

Service: Platform: Citrix

Ticket Reference: INC0249929

Description: Unable to launch UniConnect Apps(RESOLVED)

Impact: Applications are unable to be launched through the UniConnect interface, ICT Technicians are working with the vendor to determine root cause and resolve the issue.

Start Time: April 06, 2018 12:10

Expected resolution:

Actual resolution: April 13, 2018 13:32

Category: Outage

Status: Past

Update Date
Service issues have been resolved. 13/04 13:42

The University of Sydney
ABN: 15 211 513 464
CRICOS Number: 00026A