Service Update

Service: Email - Sydney Mail

Ticket Reference: INC0263870

Description: Fraudulent emails

Impact: Emails featured keywords including "damn", "about life", "please read" and "what's this." The message also included a link that directs readers to a fraudulent page masquerading as a University portal. ICT has immediately blocked and recalled this email. If however you received this email and submitted your credentials through its link, you are requested to immediately change your password either through the self-service portal or by calling the University Service Desk on 02 9351 2000 (2 for ICT).

Start Time: July 10, 2018 09:00

Expected resolution:

Actual resolution: August 07, 2018 09:40

Category: Outage

Status: Past

Update: No updates found

The University of Sydney
ABN: 15 211 513 464
CRICOS Number: 00026A