Service Update

Service: Software Defined Data Centre - SDDC

Ticket Reference: CHG0055303

Description: ICT is performing scheduled digital infrastructure maintenance on Wednesday 10 October. This is a necessary exercise to ensure the continued availability and reliability of University online services. On this day staff and students may experience intermittent interruptions to online services between 6pm to 11:59pm. This work is scheduled outside of business hours, and any interruptions are expected to last a few minutes at the most. If you experience any technical issues following this time, please contact the University Service Desk on 02 9351 2000 (select 2 for ICT).

Impact: ICT do not anticipate any outage while maintenance occurs, though there may be some intermittent interruptions to the following services: * Internet access (if using a web proxy at hospitals) * SydPay and PaperCut printing services * Citrix apps on student desktops * Skype for Business * Exchange * Office 365 * Dropbox for Student * BMC Patrol * Control-M * ADFS * IDM * HA LDAP * HR OrgPlus * NAB Online * OneStop * Sydney Student Development * AIMS - Advance * AV Systems * Chem Alert * Cisco Prime * Aruba ClearPass Wireless management * F5 and FortiNet mgmt * Virtual Appliances * SCCM * Red Hat Satellite Server * RDS/KMS Licensing Servers * RDS * OwnCloud * REDCap and Research systems * Blackboard Analytics * Informatica * EMC Legato Backup * Departmental Hosting and ICT Managed Systems

Start Time: October 10, 2018 18:00

Expected resolution: October 10, 2018 23:59

Actual resolution: October 10, 2018 23:59

Category: Maintenance

Status: Past

Update Date
The maintenance has been completed 11/10 08:24

The University of Sydney
ABN: 15 211 513 464
CRICOS Number: 00026A