Service Update

Service: Office365

Ticket Reference: INC0278397

Description: Attempts to sign in to Office365 via Outlook result in a loop where login is not allowed.

Impact: Affected users will be unable to setup their Office365 mail in Outlook, but will be able to login to their email using the web client at

Start Time: October 10, 2018 10:00

Expected resolution:

Actual resolution: November 06, 2018 11:57

Category: Outage

Status: Past

Update: No updates found

The University of Sydney
ABN: 15 211 513 464
CRICOS Number: 00026A