Service Update

Service: Account - MCS

Ticket Reference: INC0278181

Description: Unikey account lockouts

Impact: A number of staff are experiencing frequent unikey account lockouts, without any corresponding incorrect password attempts. ICT technicians are currently investigating this issue. WORKAROUND: If you are encountering this problem, please synchronise your password at This will unlock your account and allow access to various university systems.

Start Time: October 09, 2018 14:00

Expected resolution:

Actual resolution: December 06, 2018 11:58

Category: Outage

Status: Past

Update: No updates found

The University of Sydney
ABN: 15 211 513 464
CRICOS Number: 00026A