Service: Account - MCS
Ticket Reference: INC0278181
Description: Unikey account lockouts
Impact: A number of staff are experiencing frequent unikey account lockouts, without any corresponding incorrect password attempts. ICT technicians are currently investigating this issue. WORKAROUND: If you are encountering this problem, please synchronise your password at www.sydney.edu.au/syncpassword. This will unlock your account and allow access to various university systems.
Start Time: October 09, 2018 14:00
Actual resolution: December 06, 2018 11:58
Update: No updates found